Customer Care Representative

Customer Care Representative – We offer a great company culture, competitive benefits, and an opportunity to grow within the organization!

We are a growing manufacturing company based in Wisconsin with a facility in the Casa Grande, AZ area that offers its employees a great company culture, competitive benefits, and an opportunity to learn the entire manufacturing process from order generation through production.

• Cordeck is a family‑friendly company and is known for the great care we take with customers and employees alike.
• We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources.
• We believe in treating others the way we want to be treated, with courtesy and respect.

• We’re looking for a Customer Care Representative who is willing to help out the production team when needed. The pay range is based on experience.

• We offer paid vacation and holidays, 401(k) with company match and profit sharing.
• We also offer comprehensive health insurance packages for full‑time positions.

• 1-3 years sales experience, Bachelor’s degree in related field is a plus
• Proficient in Microsoft Office, Internet, Email, and Mac computers
• Time Management and good written, oral communication, and basic math skills

• Answering customer phone calls and emails
• Providing material quotes and processing customer orders
• Providing Excellent Customer Service
• Monthly goals and objectives for service goals
• Cold calls and follow up calls to expand business
• Assisting the Production Team as needed.

This position is based in Kenosha, WI.

• Competitive pay
• Great benefits (Insurance, Paid Vacation & Holiday, 401(k) and Profit Sharing)
• Great company culture
• Reasonable work hours

KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.