IT Field Communications Specialist II​/III​/Senior

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Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise:
Design for Tomorrow, Empower Each Other and Succeed Together.

IT Field Communications Specialist II / III / Senior

At APS, the IT Field Communications Specialist plays a vital role in keeping our enterprise and field‑based systems connected, resilient, and operational. This role ensures that critical communications assets are properly installed, maintained, and improved so energy services remain reliable—even during disruptions. By supporting disaster recovery efforts and addressing design challenges directly in the field, this position helps APS continue delivering dependable power to communities across Arizona.

What Your Day Would Be Like:

• Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
• Maintain and troubleshoot technical assets, restoring services quickly when issues arise
• Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
• Coordinate and direct third‑party vendors or partners when escalated support is needed

Who We’re Looking For:

• Experience installing and maintaining enterprise or field‑based communications systems
• Hands‑on troubleshooting skills with a focus on restoring service and reliability
• Experience coordinating with third‑party or vendor support teams during escalations
• A self‑directed, dependable professional who works well independently and in collaboration with others

IT Field Communications Specialist II

• Equivalent to a high school diploma
• PLUS
  two (2) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.
• Ability to travel statewide, work outdoors, and work overtime.

IT Field Communications Specialist III

• Equivalent to a high school diploma
• PLUS
  five (5) years related experience troubleshooting and repairing metering and control systems.
• Proven experience working on all types of supervisory equipment used by APS.
• Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
• Knowledge of the functionality of control schematics.
• Demonstrated experience in substation design concepts/practices relating to substation control.
• A thorough understanding of protection, metering, and control concepts.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.
• Ability to travel statewide, work outdoors, and work overtime.

IT Field Communications Specialist Senior

• Equivalent to a high school diploma
• PLUS
  sev…