Plant Quality Engineer; Bilingual

TRIGO Quality Solution is looking for a Full-time Quality Resident Engineer who is Bi-lingual (Spanish/English) in Casa Grande, AZ inside the Luci plant . The Quality Resident Engineer s erves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer . Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility.

Resident Engineering Director and Resident Engineer Manager

• Build strong, professional relationships with customers at the plant level.
• Act as the customer's representative, addressing production issues and building credibility through commitments.
• Maintain open communication between Intervention Site and the contracted customer.
• Provide regular updates on claim status and seek customer feedback.
• Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
• Represent the contracted partner's interests and participate in customer meetings as needed.

• Coordinate on-site repairs/sorting with client approval.
• Analyze and resolve Site issues, informing plants for corrective action.
• Regularly audit customer product handling.
• Support prototypes, pre-serial builds, trials, launches, and engineering changes.

Organization & Management

• Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner.

• Ensure customer satisfaction through technical support and quality issue resolution.
• Stay updated on technical, quality, and business topics through regular training and meetings.
• Address customer technical requirements and provide support.
• Suggest improvements to both Intervention Site and contracted customer.

• Any other duties as assigned
• Working familiarity of Intervention Site quality systems, including TS-16949 requirements
• Problem-solving ability
• Regular and predictable attendance
• Ability to be/work on call as needed
• Build strong interpersonal relationships.
• Handle pressure and ambiguity effectively.
• Take on new challenges and responsibilities.
• Self-motivated and proactive.
• Demonstrate integrity and represent the company well.
• Build long-term, mutually beneficial client relationships.
• Honest, committed, and trustworthy.
• Strong communication, problem-solving, and customer relationship skills.

Overall recommendations

• Excellent Communication Skills, Both Written and Verbal
• Strong in process and process controls
• Identify and implements Standardized Work
• Strong background in Root Cause Analysis and Corrective Action reporting
• Experience in Read Across function
• Process and Product audits experience
• Shipping and Receiving knowledge
• Strong personality able to give direction and lead teams
• Sequencing and of automotive parts (preferred)
• Tier 1 experience (preferred)

Preferred:
Engineering degree or equivalent relevant experience

Submit an application to TRIGO and take your career to the next level.