Lead - Branch Operations - Casa Grande, AZ

Position Purpose

To oversee and coordinate daily operational activities to ensure efficient workflows, safety compliance, inventory accuracy, and high-quality customer service. The Operations Manager is responsible for optimizing processes, supporting employee performance, and ensuring operational alignment with company objectives.

• Ensure efficient and effective daily operations
• Maintain inventory accuracy and operational readiness
• Support safety, compliance, and process adherence
• Improve operational efficiency and workflow performance
• Support cross‑department collaboration and communication

• Oversee daily operational activities, including warehouse, shop, and logistics functions
• Manage staffing, scheduling, and workflow to meet operational demands
• Ensure compliance with safety regulations, company policies, and procedures
• Monitor inventory levels, receiving, and material flow
• Collaborate with sales, purchasing, and customer service teams to support fulfillment
• Identify operational issues and implement process improvements
• Train, coach, and evaluate operational staff performance
• Address operational challenges and customer‑related escalations
• Support audits, reporting, and performance tracking
• Perform other duties as assigned
• Balance operational efficiency with changing business demands
• Manage staffing and workflow in fast‑paced environments
• Maintain safety and compliance standards consistently
• Coordinate multiple departments and priorities
• Identify and resolve operational bottlenecks

• Strong leadership, organizational, and problem‑solving skills
• Ability to manage people, processes, and performance
• Knowledge of inventory, logistics, or warehouse operations
• Effective communication and collaboration skills
• Proficiency in Microsoft Office and operational systems
• Ability to prioritize tasks and meet deadlines

• Direct daily operational activities and workflow
• Assign tasks and manage operational staffing
• Address routine operational and customer service issues

• Discuss staffing needs, workflow challenges, or performance concerns
• Review operational metrics and improvement opportunities
• Align operational priorities and goals

• Approve major process changes or capital expenditure
• Make final hiring or termination decisions
• Implement significant operational or policy changes

• Dependability & Attitude
• Problem Solving, Trust & Leadership
• Confidentiality & Compliance

• Required:
  
  High School Diploma or equivalent
• 5–8 years of experience in operations, warehouse, or logistics management
• Prior leadership or management experience preferred

65,000 – 75,000 USD per year (75 - Casa Grande)