Sr. Field Quality Engineer, Closures
Listed on 2026-08-22
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Quality Assurance - QA/QC
Quality Engineering
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software‑defined vehicle architecture, our award‑winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in‑house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Sr. Field Quality Engineer – Closures
| Casa Grande , AZ | Full-Time
The RoleWe are seeking a highly technical, hands‑on Sr. Field Quality Engineer – Closures to join our Field Quality organization. This role focuses on investigating, validating, and resolving complex field issues related to doors, liftgates, frunks, hoods, closure mechanisms, weather sealing, fit and finish, body structures, and exterior customer‑perceived quality concerns.
As a Sr. Field Quality Engineer – Closures, you will serve as the technical bridge between customer feedback, service observations, and engineering teams to drive rapid root cause identification, corrective action development, and continuous quality improvement.
Success in this role means improving closure system performance, reducing warranty exposure, improving vehicle craftsmanship, and delivering measurable improvements in customer satisfaction through data‑driven issue resolution and cross‑functional collaboration.
What You’ll OwnClosure Systems Investigation & Diagnostics
Investigate complex field issues involving doors, hoods, frunks, liftgates, latches, hinges, glass alignment, seals, weather intrusion, wind noise, and fit and finish concerns.
Conduct hands‑on vehicle inspections and dimensional assessments to identify failure mechanisms and sources of variation.
Perform issue replication and validation activities on customer, fleet, and development vehicles.
Analyze warranty data, field quality information, service records, and repair trends to identify emerging closure‑related concerns.
Cross‑Functional Technical InterfacePartner closely with Body Engineering, Closures Engineering, Manufacturing, Supplier Quality, Service Engineering, and Vehicle Validation teams.
Translate field observations into actionable technical problem statements supported by objective data.
Support engineering reviews, risk assessments, issue prioritization discussions, and corrective action planning.
Warranty & Field Data AnalysisMonitor closure‑related warranty performance and identify recurring failure trends.
Quantify customer impact, repair frequency, warranty exposure, and issue severity.
Track issue occurrence across vehicle configurations, suppliers, production dates, and manufacturing locations.
Leverage field data to support prioritization and escalation decisions.
Issue Management & Corrective ActionsManage closure‑related field issues from identification through resolution.
Lead investigations involving customer dissatisfaction, repeat repairs, warranty spend, and quality escalations.
Support development and implementation of corrective actions.
Validate effectiveness of engineering changes and corrective actions through field monitoring and follow‑up assessments.
Customer Experience & Quality ImprovementDrive improvements in perceived quality, exterior craftsmanship, durability, and customer satisfaction.
Support reduction of wind noise, water leaks, alignment concerns, rattles, squeaks, and closure operability issues.
Recommend improvements to inspection methods, diagnostics, repair procedures, manufacturing controls, and quality processes.
Root Cause Analysis & Problem SolvingLead structured root cause investigations using…
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