Customer Service - Casa Grande

Customer Service
- Road Tester

Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle.

1) Facilitator / Photo taking support

2) Lobby and kiosk support

3) VIN inspections

Road Tests

Hours:

7:30 a.m.

- 4:30 p.m., Monday
- Friday

Pay: $16.04 per hour

Location:

Casa Grande, AZ 85122

Type:
Temporary, with the possibility of hire

Duration:
Ongoing, up to a two-year maximum

Benefits:
Available after eligibility period is met

• Provide excellent customer service.
• Explain the testing process and requirements
• Oversee road test for earning a driver's license.
• Oversee Parking Test for earning a driver's license.
• Complete pre trip vehicle Inspection.
• Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
• Typical timelines:
  Approximately 20 Min per test.
• Document and score the test - issue pass/fail based on qualifications observed.
• Inform applicant/driver of test results.
• Handle, file, and record documentation.
• Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.

• Fingerprint check required
• Background check required
• Must be at least 21 years old
• Proven customer service skills (1 to 2 years minimum)
• Must have a valid Arizona driver's license
• Must enjoy working with people in person
• Ability to explain testing process and requirements
• Ability to oversee road and parking tests
• Ability to use a computer to record documentation