Receptionist, Administrative​/Clerical

Interfaith of Natrona County is seeking a friendly, dependable, and compassionate Receptionist to serve as the first point of contact for clients, donors, volunteers, and community members. This position plays an important role in creating a welcoming and respectful environment for individuals seeking assistance.

The ideal candidate will be highly organized, professional, patient, and exceptionally kind when interacting with clients from all backgrounds.

• Answer incoming phone calls and direct calls appropriately
• Greet clients and visitors in a warm, professional, and gracious manner
• Take accurate phone messages and relay information to staff
• Schedule appointments and assist with office coordination
• Maintain cleanliness and organization of the office and reception area
• Restock pantry and office supplies as needed
• Assist case managers with administrative support tasks
• Perform filing, data entry, copying, scanning, and organizing of documents
• Maintain confidential and sensitive client information professionally
• Assist with general office operations and daily workflow
• Support staff during special events and community activities as needed

• High school diploma or equivalent required
• Customer service or receptionist experience preferred
• Strong communication and interpersonal skills
• Ability to remain calm, compassionate, and professional in a fast-paced environment
• Strong organizational and multitasking abilities
• Experience with Microsoft Office Suite, including Word and Outlook
• Experience using Google platforms such as Google Docs and Gmail
• Ability to work independently and collaboratively with staff and volunteers
• Comfortable working with diverse populations and individuals experiencing hardship

• Friendly, welcoming, and service-oriented personality
• Strong attention to detail
• Dependable and punctual
• Ability to maintain confidentiality
• Compassionate and respectful approach toward clients and community members

• Ability to sit and work at a desk for extended periods
• Ability to occasionally lift office or pantry supplies
• Ability to interact with clients in person and over the phone throughout the day