Technical Product Manager, Website

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Sunrun is in the driver’s seat to lead the energy revolution as America’s leading residential solar and renewable energy provider. The company’s leadership team embraces a fast-paced, entrepreneurial mindset to seize this unique opportunity in history and position Sunrun as an aspirational, beloved technology consumer brand for a faster, cleaner, safer, easier, more efficient home of the future.

The Sunrun Software Product Management team plays a critical role in our company’s success by collectively owning and evolving our industry-leading software products. This role sits within the website and e-commerce domain to deliver delightful customer experiences online that help educate and connect customers to our suite of products to electrify their homes. Today, the primary role of the site is to serve as the primary education destination to learn more about Sunrun and our products.

We are working to evolve our online experience to consistently reflect our brand, value proposition, and become integrated with our e-commerce experiences for customers who want to self-serve in ordering the suite of products to electrify their homes online.

If you are a cross-functional collaborator that wants to help build a world-class online experience that supports our marketing, SEO, customer education, and customer acquisition efforts to address climate change and drive the electrification of millions of homes, this is the right role for you.

As the Staff Product Manager for our website experience, you will have the opportunity to lead the definition and delivery of a best-in-class online experience. Your scope will be broad and deep, spanning from working with UX and engineering teams to define and prioritize efforts to evolve the look and feel of our website, defining content editor experiences and working closely with marketing to ensure stakeholder needs are met within our CMS, to working with sales to evolve our marketplace of supplemental installers to match interested customers with installers in their area, to our partner teams to define new experiences for innovative partnerships like the Ford F150 Lightning.

You will leverage consumer insights, market needs, and an understanding of our cross-channel go-to-market and product set (including solar, storage and grid services, and underlying software stack) to create intuitive, delightful experiences. You will solve real customer problems by defining product features and enhancements that directly impact our KPIs, work cross-functionally to gain alignment and excitement through stakeholder input, and continuously evolve the product through an agile product management approach.

Due to the highly interdisciplinary nature of this role, and the cross-functional impact of the changes you will drive, you will need to be a respected leader who can effectively communicate, collaborate and coalition-build. The Staff Product Manager role is among the most challenging and rewarding  are looking for a highly talented and driven individual who is excited to take on this challenge.

The energy revolution is well underway. And our planet needs it now more than ever. Join us in the journey as we lead a crucial movement toward a planet run by the sun.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Owns the customer problem space, business and product requirements, prioritization and definition of work for the development teams, and results delivery for core areas within the website scope. Has a mission to redefine what it means to a world-class online experience, improving value for Sunrun, our customers, and our partners.

• Formulates new, innovative ideas to enhance our platform and end-to-end experience. Builds buy-in from senior stakeholders and executives, and aligns cross-functional teams around scope, requirements, and the product roadmap.

• Serves as the champion of Sunrun’s customers and adopts a user-centric perspective…