Front Desk Attendant - Casper Recreation Center

Join the team at Casper Recreation Center as a Part Time Front Desk Attendant and help create a welcoming, positive experience for our community every day.

As one of the first people visitors see when they arrive, Front Desk Attendants play an important role in helping guests feel informed, supported, and excited to enjoy the facility. This position is ideal for someone who enjoys working with people, staying active and engaged throughout the day, and contributing to a friendly, team oriented environment.

A typical day includes greeting customers, answering questions, and helping visitors navigate the facility and its programs. Staff assist with admissions, activity registrations, and cashiering duties while learning proper cash handling procedures and front desk operations.

Because the front desk is a fast paced environment, employees regularly assist multiple customers at once, respond to questions or concerns, and manage a variety of tasks throughout their shift. Staff also help maintain a clean and professional front desk area, follow safety procedures, and ensure guests have a safe and enjoyable experience at the Recreation Center and Aquatic Center.

This is a great opportunity for someone who enjoys connecting with people and being part of a community focused organization. No two days are exactly the same, and employees interact with a wide variety of visitors while helping them enjoy everything the facility has to offer.

We provide training to help employees learn the facility layout, customer service expectations, cashiering procedures, and other skills needed to succeed. Flexible scheduling makes this an excellent fit for students, individuals seeking supplemental income, or anyone looking for meaningful part time work in a positive environment.

Ideal candidates are personable, dependable, and comfortable working with people from all backgrounds. Successful employees are able to stay organized, communicate clearly, and remain professional in a busy environment with frequent interruptions.

• Provide excellent customer service
• Handle multiple tasks and prioritize effectively
• Learn cashiering and registration procedures
• Maintain professionalism and attention to detail
• Represent the City of Casper and its core values in a positive manner

This part time position typically works 20 to 30 hours per week after training. Shifts may include evenings, weekends, and holidays.

• Receptionist and customer service principles.
• Cashiering and mathematical calculations.
• Record keeping.

• Work a variety of shifts including weekends and holidays.
• Learn cashiering methods and procedures.
• Learn cash register operation.
• Routinely demonstrate the City of Casper core values.
• Follow all City safety rules and procedures and report all accidents/incidents immediately to supervisor.
• Facilitate visitor and customer traffic to their appropriate destination.
• Encourage safety protocols to all visitors and customers.
• Respond to inquiries, complaints, and requests.
• Maintain attention to detail in a work situation with frequent interruptions.
• Handle multiple customers at the same time.
• Learn general layout of facility to provide assistance to visitors and customers.
• Organize and/or prioritize to be efficient and effective with multiple tasks.
• Operate modern office equipment, software, and operating systems/applications.
• Maintain a neat and professional appearance.
• Communicate effectively.
• Follow written and verbal instructions and direction.
• Establish and maintain effective working relationships with those contacted in the course of work.

• Cashiering and…