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Customer Care Leader: Teams, KPIs & Process Excellence
Job in
Casper, Natrona County, Wyoming, 82604, USA
Listed on 2026-06-21
Listing for:
Safariland
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Safariland is seeking a Customer Care Manager to oversee all customer care functions for an assigned base. In this role, you will plan, assign, and review work for associates while ensuring high-quality customer experiences.
You will coach and develop your team, manage service levels, and analyze operational performance metrics. A Bachelor's Degree in a related field and a minimum of eight years in customer service and supervision are required. Safariland offers comprehensive benefits including medical, 401(k) with match and wellness programs.
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