Customer Service Manager
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Customer Service Rep
Customer Service Manager
Responsibilities of the Customer Service Manager include, but are not limited to:
- Profit and loss of the facility
- Supervision of the inside sales team
- Respond to customer inquiries regarding products and services
- Prepare price quotes
- Source products
- Support outside sales team
Qualifications of the Customer Service Manager include, but are not limited to:
- 3-5 years of experience working with industrial distribution of safety products
- 3 years of management experience
- Team player with strong people skills
- Excellent verbal and written communication skills
- MS Outlook, basic Excel and ERP software experience
- Must be self-motivated
- Effective and proven team leader
Additional Information:
Physical Demand: N/A Training/
Certifications:
N/A Shift Time/Overtime:
Monday-Friday, 8am-5pm Travel: N/A
Education:
High School Diploma, bachelor's degree preferred
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.
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