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Academic Success Advisor; Retention

Job in Casper, Natrona County, Wyoming, 82601, USA
Listing for: Government Jobs
Full Time position
Listed on 2026-07-15
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services
Job Description & How to Apply Below
Position: Academic Success Advisor (Retention)

Academic Success Advisor (Retention Emphasis)

The Academic Success Advisor (retention emphasis) is responsible for the development and implementation of services and programming supporting students struggling to remain enrolled. This includes providing leadership and direction by collaborating with campus and community partners to deliver services that enhance the success potential of students who are struggling academically. The person in this role will also work closely with dual and concurrently enrolled students.

Responsibilities:

The Academic Success Advisor is responsible for the administration of support services and programming for students struggling with attendance and completion of academic work. The person in this role provides individualized, holistic case management with the goal of resolving issues impacting academic progress as well as relevant campus programing initiatives. Additionally, the Academic Success Advisor serves an essential role in supporting retention efforts through the advisement of General Studies majors, new students, and dual/concurrent enrolled students.

The Academic Success Advisor also provides academic coaching and assistance with other retention programming. This position reports to the Director of Student Success.

Essential Duties:

  • Administer case management services to students struggling with academics and/or consistent attendance. This includes regular check-ins, monitoring progress, developing an action plan to improve success, and communicating with faculty/administration when appropriate.
  • Support the academic advising of dual and concurrent students as needed.
  • Provide retention support services including general studies advising, new student advising, and academic coaching.
  • Administer and oversee institutional retention management strategies in service of institutional strategic enrollment management efforts. This includes campus wide communications to staff and students.
  • Maintain accurate notes of students seen and duties performed; maintain appointment statistics and analyze data toward improvement of services and student outcomes.
  • Maintain knowledge of retention best practices including those impacting underserved student populations.
  • Collaborate with campus and community stakeholders including CC employees, nonprofits, and government organizations.
  • In collaboration with the Admissions, Student Success, Records, and Financial Aid, support new student orientation and other campus events.
  • Support and assist team members in the execution of prospective and current student programming or services.
  • Serve the broader mission of the college and Student Services by serving on campus committees and attending student events.

Qualifications:

Minimum Qualifications:

  • Master's degree in education, school or mental health counseling, social work, or other closely related fields, OR a Bachelor's degree plus two years of experience working in higher education, counseling, psychology, education, social work or other closely related fields
  • Ability to use active listening and sound judgment to help make decisions and find solutions to complex problems
  • Ability to work in a collaborative environment
  • Excellent communication skills and the ability to relate to various populations

Preferred Qualifications:

  • Experience working with college students
  • Experience with case management
  • Experience working with disadvantaged populations
  • Experience with program planning and implementation

To Apply:

  • Complete online application with contact information for three professional references
  • Résumé/CV
  • Cover Letter
  • Copies of unofficial transcripts

Note to Candidates:

  • Employment is contingent upon a successful background check.
  • Official transcripts required upon hire.
  • This is a full-time, benefited position.

Discover Exceptional Benefits at Casper College!

At Casper College, we value our employees and are proud to offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Here's a glimpse of what's included for full-time employees:

  • Health Coverage You Can Count On:
    Medical (Cigna), Dental (Delta Dental of Wyoming), and Vision (VSP) insurance options.
  • Outstanding Retirement…
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