Student Success Coordinator

Summary:

The Student Success Coordinator is responsible for the overall administration, programming, and coordination of services for specific populations. The Student Success Coordinator provides leadership and direction by collaborating with the other Student Success Coordinator, as well as with campus and community partners, to secure continued or stable funding and to deliver services to eligible students. This position reports to the Director of Student Success.

• Develop and administer retention services and events from recruitment through graduation. This includes recruiting students, assisting with enrollment processes, advising, providing case management and academic coaching, and helping transition students to the workforce or another institution.

• Administer all aspects of programming including collecting applications, selecting recipients, determining continued eligibility, coordinating activities and events, and maintaining and tracking inventory and materials.

• Manage institutional, grant, and foundation funds by providing budget oversight and ensuring compliance with grant regulations and donor funding stipulations. This includes completing yearly grant applications, adhering to purchasing policies and procedures, tracking purchases and monitoring balances, and providing recurring reports.

• Maintain accurate programmatic and individual records of students seen and duties performed; maintain appointment and program statistics; and analyze data toward improvement of services and student outcomes.

• Maintain knowledge of best practices including those impacting enrollment, retention, and completion of specific, high-risk, and/or vulnerable populations.

• Supervise the daily operations of the Veterans Resource Center and work-study students.

• Stay current with and implement high-impact practices and retention strategies to support the success of homeless youth, former foster care youth, veterans, military-affiliated students, single parents, non-traditional, and first‑generation students.

• Collaborate with and present to campus and community stakeholders including CC employees, local employers, nonprofits, and government organizations.

• Support and assist team members in the execution of prospective and current student programming or services.

• Serve the broader mission of the college and Student Services by serving on campus committees and attending student events.

• Master’s Degree from an accredited institution, OR a Bachelor’s Degree from an accredited institution plus 2 years of experience working in education, student affairs, counseling, psychology, social work or other closely related field

• Experience working with or supporting underserved, at‑risk, or non‑traditional student populations (e.g., homeless youth, foster care alumni, veterans, first‑generation students, etc.)

• Strong organizational, interpersonal, and written/verbal communication skills.

• Demonstrated ability to work collaboratively with diverse campus and community stakeholders

• Proficiency in using technology and student information systems for advising, data tracking, and communication

• Licensed Professional Counselor, LCSW, or license eligible under the Mental Health Professions Act in the State of Wyoming

• 3 or more years of experience working with homeless youth, former foster care youth, veterans, military‑affiliated, single‑parent, non‑traditional, and/or first‑generation students

Typical work environment is an office setting requiring normal safety precautions. Work is usually performed during the normal workday; however, occasional early morning, late evening, and weekend work may be required. Short periods of time will be spent outdoors traveling between campus buildings in various weather conditions. Due to busy seasons, there will be specific times of crucial availability when leave time may not be approved.

Employee is regularly required to sit, speak, hear, use hands and fingers to handle materials and use a computer, feel, and reach with hands and arms. Occasional lifting of up to 10 pounds may be required; less frequent lifting of up to 25 pounds may be required.

• Employment is contingent upon successful background check.

• Official transcripts required upon hire.

The duties and responsibilities described are not a comprehensive list and the scope of the job may change as necessitated by business demands.