Credit and Collections Supervisor

This is a full-time, on-site position in Casper, Wyoming

About Us:

At True Oil LLC, we do more than just power America-we live by the values that built it. Rooted in the rugged landscapes of the Rocky Mountain region, we take pride in doing things the right way: with honesty, grit, and a handshake you can count on. We're part of a family of companies under True Companies, where hard work is honored, teamwork is celebrated, and integrity is the foundation of everything we do.

Whether you're in the field, the office, or somewhere in between, you'll find a supportive environment where your work matters and your growth is encouraged. Join us and be part of a company that's been fueling progress and opportunity for generations-while staying true to its roots.

Why You'll Love Working Here:

We don't just offer jobs-we offer a future. As part of the True companies family, you'll enjoy a generous, well-rounded benefits package designed to support your life in and out of work. Benefits include competitive health coverage, dental/vision insurance, up to 4 weeks of vacation, sick leave, paid holidays, 401(k) with employer match, company-paid life and disability insurance, profit sharing, tuition reimbursement, and more.

We believe in rewarding hard work and supporting your future.

We take care of our people-because we know they're the heart of everything we do.

What You'll Do:

• Supervise A/R Collections Specialist, train and mentor on the below activities to ensure cross training.
• Provide training, coaching, and performance feedback to credit/collections team members.
• Process credit applications, obtain missing information as needed. Extract various credit reports, requests credit and bank references.
• Review and approve credit application packet prior to submission to Credit Director for review.
• Set up customer credit accounts in multiple ERP systems and make any ongoing changes requested for all True companies.
• Maintain credit file repository for all True companies.
• Maintain onboarding and file review master file.
• Partner with Sales, Operations, Accounting, and other internal teams as necessary to complete tasks.
• Assist in collection resolutions on aged A/R, contacting customers and coordinate with Sales, Operations, and Accounting on high-impact credit matters.
• Extract reporting for all True companies.
• Complete customer credit references and follow-ups.
• Upon review, take appropriate action to release sales orders on credit hold in E21 for TPS customers.
• Set up A/P vendor accounts for all True companies and makes any changes that are requested.
• Oversee the maintenance of vendor account information with current trade and banking information.
• Enter vendor ACH banking information in Oracle, E21, and Excalibur.
• Enter ACH banking information changes in Oracle, E21, and Excalibur.
• Ensure compliance with credit policies and recommend improvements.
• Manage workload distribution and monitor key performance indicators.
• Review with Credit Director standard operating procedures for credit and collections.

What We're Looking For:

Required Education, Experience, and/or Abilities

• An Associate's degree in accounting or equivalent education with five (5) years of experience; or an equivalent combination of education and/or experience may be considered.
• Strong attention to detail and ability to manage time effectively.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Proven ability to produce accurate work within regular deadlines.
• Ability to write routine reports and correspondence.
• Ability to communicate clearly and concisely, both orally and in writing.

Preferred Education, Experience, and/or Abilities

• An Associate's degree in accounting preferred but not required.

Computer Skills

• Working knowledge of Microsoft Excel, Word, and Outlook software applications.
• Ability to master various in-house software applications.
• Ability to use a ten-key by touch, computer keyboarding, able to operate a copier and fax machine.

Certificates, Licenses, Registrations

• Notary Public commission or the ability to obtain commission.

Additional Eligibility Qualifications

• English language fluency, verbal and written.
• Acceptable results of a pre-employment background check and drug/alcohol test.

True Oil LLC is an Equal Opportunity Employer - Vets, Disability