Health Information Specialist

• • Work Monday-Friday, 8:00am-4:30pm
• • Receive and process requests for patient health information according to company and facility policies
• • Maintain confidentiality and security of privileged information
• • Maintain working knowledge of company and facility software
• • Follow company and customer facility codes of conduct and policies
• • Inform the manager about work, site difficulties, and fluctuating volumes
• • Assist with additional work duties and responsibilities as required
• • Apply medical privacy regulations consistently to prevent unauthorized disclosure
• • Manage and safeguard patient health records while ensuring HIPAA compliance
• • Prepare new patient charts using paper documents and/or electronic health records
• • Assemble medical records in standard order and ensure accuracy and completeness
• • Create digital images of paperwork for storage in electronic medical records
• • Retrieve and appropriately transmit patient records in response to internal and external requests
• • Answer inbound and outbound calls
• • Assist with patient walk-ins
• • Handle administrative duties including faxes, mail, and data entry
• • Meet site-specific productivity expectations
• • Schedule pickups
• • Perform other duties as assigned

• High School Diploma or GED
• Must be at least 18 years old
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable using phones, fax machines, printers, and other general office equipment regularly
• Professional verbal and written communication skills in English
• Post-offer health screenings and proof and/or completion of required vaccinations may be required
• This job is not eligible for employment sponsorship

Demonstrates expertise in managing patient health records while ensuring HIPAA compliance and maintaining confidentiality. Proficient in administrative duties, including data entry and communication with patients and healthcare facilities.

• HIPAA Compliance
• Patient Health Record Management
• Medical Privacy Regulations
• Basic Computer Proficiency
• Professional Communication Skills

• Patient Chart Preparation
• Electronic Health Records
• Data Entry
• Medical Record Assembly
• Record Retrieval

• Verbal Communication
• Written Communication
• Problem-Solving

• High School Diploma
• GED

• Confidentiality
• Health Information Management
• Productivity Expectations

• Office Equipment
• Fax Machines
• Printers