Intake & Assessment Coordinator - RN or LCSW​/LPC

Responsibilities

POSITION SUMMARY:

Assesses potential patients for admission to WBI based on established admission criteria on a scheduled basis under the supervision of the Director of Intake as follows:

* Communicates effectively with patients, families, health care team members and community providers regarding status and disposition.

* Interact and communicate with families, potential patients, community agencies and others in assessment of and service to patients in a timely manner.

* Demonstrates flexibility and willingness to try different approaches and responds well to new situations.

* Meets daily with Director of Case Management to discuss scheduled assessments.

* Conducts assessments utilizing the approved assessment forms and methodologies.

* Follows established criteria for admission or referral to other sources.

* Review of assessments of possible inpatient admissions with physician for approval prior to admission.

* Answers inquiry telephone calls scheduling appointments as established in policy and procedures.

* Makes appropriate referrals and documents all calls completely.

* Helps with follow up phone calls and quality assurance activities as necessary.

* Assists physicians with emergency evaluations.

* Arrange for coverage with supervisor when out of the office for day/week etc.

* Understands and supports the concept of Complete Quality Improvement as it relates to patient care.

* Answers telephone promptly and documents identifying information from individuals seeking assistance, admission, or information regarding Wyoming Behavioral Institute.

* Completes inquiry form and routes to the appropriate team member.

* Makes every effort to have callers schedule immediate face-to-face interview.

* Facilitates admission process.

* Familiar with all admit paperwork and requirements for admission. Follows process.

* Able to discuss all levels of care offered by Wyoming Behavioral Institute, including content of programs, approximately LOS by program, approximately cost of programs, etc.

* Works effectively with physicians, Physician's Assistant, FPNP regarding admission and in discussing admission concerns/presenting information.

* Efficiency Orientation (sets realistic goals, attention to waste, and redundancy).

* Other job duties as assigned.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

* Provide liaison and referral services to community agencies.

* Must effectively communicate with outside entities such as Wyoming Medical Center and the Natrona County attorney through the process of using a 381 with incoming patients

* Conduct thorough assessments and document clinical presentation and disposition effectively.

* Maintain confidentiality in compliance with professional ethics according to professional, legal and facility standards.

* Maintain accurate and complete activity log.

* Effectively employ principles of communication, interviewing techniques, and problem solving and crisis intervention when performing assessments.

* Utilize appropriate interventions in psychiatric emergencies.

Qualifications

KNOWLEDGE, SKILLS AND EXPERIENCES

REQUIRED:

* Must be twenty-one (21) years of age or older.

* Must be a registered nurse or LCSW/LPC & be licensed in the state of Wyoming

* Must be in good mental health and physical condition and willing to work with psychiatric patients.

* Must have understanding of managed care criteria, hospital admission criteria and understanding of psychiatric as well as chemical dependency illness.

* Must have knowledge of normal growth and development for the clinical population assigned to work with. (Child, Adolescent, Adult, Geriatric)

* Must have knowledge of the impact of Chemical/Alcohol Dependency on growth and development in populations assigned to work with. (Child, Adolescent, Adult, Geriatric)

* Must be able to stand, sit or walk up to six (6) hours, sit for up to two (2) hours.

* Must have effective verbal and written communication skills.

* Must be able to discern a variety of odors continuously.

* Must have the ability to handle hazardous/infectious waste on a rare basis.

* Must be able to lift patients who weigh up to one hundred (100) pounds.

PERSONAL TRAITS, QUALITIES & APPTITUDES:

* Demonstrates personal traits/behavior consistent with the values of Wyoming Behavioral Institute.

* Must be self-directed/self-motivated; must have good communication and interpersonal skills; must be flexible.

* Must be able to:

* perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure;

* work independently;

* recognize the rights and responsibilities of patient confidentiality;

* relate to others in a manner which creates a sense of teamwork and cooperation;

* communicate effectively with people from every socioeconomic, cultural and educational background;

* exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment;

* demonstrate the quality work ethic of doing the right thing the right way

* Maintain…