AV Service Business Development Manager

About the role

We are seeking a high‑energy, assertive Business Development Manager (BDM) with strong experience in the Audiovisual (AV) / ProAV industry to drive rapid growth of our AV services and managed services portfolio. This role demands a hunter mindset, deep industry knowledge, and the ability to secure net‑new service contracts across enterprise, education, entertainment, and corporate environments.

• Proactively prospect and acquire new AV services contracts, including support, maintenance, managed services, and lifecycle management.
• Execute high-volume outbound outreach (cold calls, Linked In, email campaigns, networking) to drive pipeline growth.
• Sell AV Service offerings such as AV Help Desk, Managed AV Services, AV maintenance, event support, and AV system monitoring.
• Engage with CIOs, CTOs, AV/IT directors, and facilities managers to build long‑term service relationships.
• Represent the company at AV industry events including Info Comm and AVIXA activities.
• Maintain CRM accuracy, forecasting, and reporting.
• Work collaboratively with internal departments such as Sales, Service, Marketing, and Operations to align business development activities with overall company strategy.
• Conduct comprehensive market research to identify trends and growth opportunities in target markets.

• 5+ years of B2B sales experience in the AV / ProAV industry.
• Strong understanding of AV technologies (Pixera, ISSAC, QSC, Extron, Shure, Biamp and DV-LED Displays).
• Proven success in securing new service or support contracts.
• Strong negotiation, communication, and presentation skills.
• Demonstrates ability to work independently and manage multiple projects simultaneously.

• Experience with AV integrators, manufacturers, or MSPs.
• Mission critical transportation and airport experience.

• Competitive base salary with aggressive uncapped commission plan.
• A high‑performance environment with growth opportunities.
• Full range of health and wellness benefits including medical, vision, life and disability benefits, wellness discount programs, 401k, paid parental leave after 1 year of service, and 3 weeks of paid time off.

We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.