Clinical Diabetes Sales Specialist; West LA

Overview

Tandem Diabetes Care is looking for a Clinical Diabetes Sales Specialist to promote and sell Tandem Diabetes products within an assigned territory (West LA region: Long Beach, Beverly Hills, Torrance, Santa Monica). Responsibilities include clinical and sales support, product training, building relationships with healthcare professionals, and ensuring regulatory compliance.

• Directly responsible for clinical services and partnering with a Territory Manager to promote and sell Tandem products.
• Identify potential customers, establish and develop business relationships to facilitate sales.
• Provide clinical and sales support, product education to trainers, physicians, and staff.
• Provide Tandem product training and support to patients.
• Develop strategies with Territory Manager to address clinical concerns and ensure product sales and retention.
• Use tools to identify sales leads and gather necessary prospecting information.
• Promote Tandem’s market position and differentiate products and services.
• Educate prospects/customers on industry trends, web-based solutions, Tandem products, services, outcomes, and population health management issues.
• Complete all product training, documentation, and communication with HCPs in a timely manner.
• Maintain relationships with HCPs to support sales.
• Handle initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers.
• Collaborate with support specialists to identify and address post-sale product issues and education needs.
• Keep records updated in CRM for all business dealings.
• Establish and maintain a territory call cycle to minimize administrative time.
• Ensure compliance with company policies including HIPAA and regulatory requirements.
• Submit reports to Regional Sales Manager and work with Regional Clinical Manager on clinical responsibilities and compliance.

• RN (BSN preferred), RD, or RPh or equivalent education and applicable experience.
• Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible).
• 2 years’ experience coordinating and conducting patient education on diabetes technology (video remote education preferred).
• Ability to communicate effectively as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software.
• Skilled at presenting educational material to various audiences.
• Work in a fast-paced, ever-changing market; see change as an opportunity.
• 1 year related diabetes/endocrinology industry experience preferred.
• Ability to travel at least 80% of the time in the assigned territory; valid driver’s license, insurance, good driving record.

Base pay: $111,150 to $135,850 annually. Target earnings: $136,150 to $160,850 annually. Total compensation includes incentive, equity, and robust benefits (medical, dental, vision, HSAs, flexible savings). Paid holidays: 11. Paid time off: minimum 20 days (year
1). 401(k) plan with company match available.

Qualified applicants with arrest or conviction records will be considered per Fair Chance laws and regulations. Conditional offer contingent upon drug test (excluding Marijuana) and background check. The position involves access to customers’ protected health information; a criminal history review is required to uphold trust and integrity. Applicants must be authorized to work in the U.S.; no sponsorship for visas.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We welcome applications from a wide range of candidates. Selection will be based on individual merit alone.