Surveillance Investigator - Entry Level

Description

Command Investigations, LLC is looking for Surveillance Investigators to join a dynamic team. This position is ideal for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast‑paced investigative environment.

At Command Investigations we invest in you. Together we lead with excellence, provide top‑tier service with integrity, and drive results.

Pay: $20‑$25 per hour (depending on state)

Schedule: This is not a 9‑5 job. Days of the week vary, and weekends, overtime, and holidays are typically required. Start times may be as early as 3:00‑4:00 AM depending on case requirements but are typically 6:00 AM. 8‑hour shifts are typical but can range up to 12‑16 hours. There is no guarantee of hours or case assignments; schedules are flexible with advanced discussion and notification.

Location: On the road with potential overnight stays when necessary.

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case‑related expenses
• Overnight Pay
• Monthly Hot Shot bonus and Tiered bonus program based on performance

• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
• Perform vehicular and on‑foot surveillance while maintaining complete cover and discretion.
• Develop and execute pre‑surveillance planning tailored to each location and case.
• Record and document investigative findings through video and detailed written reports.
• Capture subjects in various environments, such as public spaces, events, and workplaces.
• Submit comprehensive reports and video evidence within required time frames.
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy.
• Utilize digital surveillance equipment, web‑based technology, and investigative software.
• Maintain confidentiality and professionalism while representing Command Investigations.
• Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations.

• Reliable vehicle with legal dark tint.
• Smartphone.
• Laptop with Microsoft Word.
• Digital camcorder with date/time stamp and upload capability.
• Covert camera of choice.
• Tripod/monopod.
• SD cards if applicable.

• Highly observant and detail‐oriented.
• Strong sense of integrity, independence, and reliability.
• Excellent judgment and situational awareness.
• Adaptability to changing environments and case demands.
• Self‑motivated professionals who can work autonomously.
• Strong written and verbal communication skills.
• Professional demeanor with a commitment to discretion and client confidentiality.
• Eagerness to learn and grow within the investigative industry.

• 0‑1 year of experience required.
• Must be 21 years of age or older.
• Valid driver’s license with a clean DMV record.
• High school diploma or equivalent required; college degree preferred.
• Computer skills including the ability to upload video and still images from a camera into an electronic system.
• Must carry personal auto insurance with liability limits of 100k/300k/100k.
• Proficient reading skills and ability to follow directions required.
• Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills. Flexibility and effective time management are required.
• Ability to work holidays, weekends, and overtime required.
• Regular, predictable, and full attendance is an essential function of the job.
• Willingness to travel and work the required schedule, starting as early as 3:00 AM.
• Complete a Command Investigations, LLC employment application and submit pre‑employment tasks as required.

• Remember and understand certain instructions, guidelines, or other information.
• Ability to lift up to 25 lbs (11.34 kg) on occasion.
• Sit, stand, and/or walk for long periods.
• Enter text or data into a computer via a traditional keyboard.
• Specific vision abilities: close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to hear, understand, and distinguish speech and surrounding sounds such as traffic, environmental noises, or standard office activity.

Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. With headquarters in Lake Mary, Florida, we serve clients across the U.S. on a national scale.

Command Investigations, LLC is an Equal Opportunity Employer.