Dispatcher, Transportation

Prairie Field Services is looking for a dependable, organized, and motivated Dispatcher to join our team in Casper, Wyoming.

Full-time

• Execute daily dispatch operations by providing reliable support to drivers and customers while maintaining clear and timely communication.
• Schedule and dispatch drivers based on customer requests, job specifications, driver availability, and operational needs.
• Prepare daily dispatch plans and clearly communicate schedules, assignments, and changes to drivers and relevant team members.
• Monitor active loads and deliveries and proactively address delays, scheduling conflicts, and other issues to maintain service levels.
• Serve as a dependable point of contact for drivers throughout the shift, providing information, assistance, and support as needed.
• Maintain accurate and up-to-date records of dispatch activities, driver logs, schedules, and customer communications.
• Work closely with the logistics and operations teams to coordinate resources, optimize routes, and improve overall efficiency.
• Utilize dispatch software and other technology to manage assignments, track activity, and maintain accurate operational data.
• Provide excellent customer service by responding to inquiries, communicating updates, and resolving dispatch-related concerns professionally and promptly.
• Adapt quickly to changing priorities, customer needs, driver availability, and unexpected operational challenges.

• Previous experience in dispatching, logistics, trucking, transportation, or a related coordination role preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build positive working relationships with drivers, customers, and coworkers.
• Proficiency with dispatch software, Microsoft Office, and general computer systems.
• Ability to remain calm, organized, and solution-focused in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Knowledge of transportation regulations, DOT requirements, Hours of Service, and applicable safety standards is a plus.
• High school diploma or equivalent required; additional education or certifications in logistics or transportation are a plus.
• Must be dependable and able to consistently work the scheduled 5:00 AM- 5:00PM, with a 4/3- 3/4 rotation.

$20-22 per hour DOE