Insurance Claim Project Coordinator

Are you seeking a new career opportunity for your property insurance claims background and experience? Would you like to work for one of America's Fastest Growing Private Companies as ranked by Inc 5000 for the last FIVE YEARS running )? Keystone Experts & Engineers is seeking a Project Coordinator to work in our beautiful Castle Rock, Colorado office. In this role you will be a key member of our dynamic team by managing a high volume of active projects and coordinating with multiple team members, clients and vendor partners.

Candidates must have experience in the property insurance industry as claims specialist or adjuster.

This is an opportunity to work for an established yet ever-growing local company in a challenging, collaborative, positive & fun work environment. And thanks to our rapid and consistent growth, the possibility for career development and future career track potential with Keystone Experts & Engineers can be unlimited for the right candidate.

• Make initial contact with clients to confirm each project’s scope of work and the time frame required for an expert investigation.
• Format formal documents and other correspondence to ensure font, style, pagination and numbering are consistent with Keystone’s quality control requirements.
• Provide client updates / requests via phone and email on the projects being managed.
• Coordinate with a nationwide team of experts on multiple open assignments to ensure quality and turnaround time compliance meets our established expectations for client deadlines, status updates, and billing information.
• Prepare billing invoice templates, package (prepare) finalized invoices and reports, and transmit to the clients.
• Balance individual accountability with a collaborative results-driven team of professional project coordinators, administrative staff, technical staff and company leaders.

• Minimum of 2-3 years’ experience working with property insurance claims.
• Excellent written and verbal communications skills with strong customer focus for client communications.
• Critical thinking skills applicable to escalation resolution.
• Ability to work in a fast-paced environment and adhere to tight deadlines by organizing, prioritizing and completing multiple tasks.
• Tech-savvy across multiple software platforms, ideally including working knowledge of Google Workspace (Gmail, Google Drive, Google Docs, Google Sheets).

Job Type: Full-time

Location: Hybrid (Castle Rock, CO) or Remote (Tampa, FL)

Pay: $25/hr-$30/hr Depending on experience