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Hybrid Intraday Workforce Analyst – Customer Care

Job in Castle Rock, Douglas County, Colorado, 80104, USA
Listing for: Transformcap
Full Time position
Listed on 2026-09-17
Job specializations:
  • Business
    Data Analyst
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 63000 - 90000 USD Yearly USD 63000.00 90000.00 YEAR
Job Description & How to Apply Below

Judi Health is seeking a Customer Care Workforce Management Analyst to optimize real-time staffing and intraday performance for multiple centers. Responsibilities include real-time monitoring, queue management, adherence, and cross-functional coordination with training.

The role requires strong analytical skills, 5+ years in call centers and workforce management, and proficiency with WFM tools and data visualization software. Hybrid work supported with salary ranges listed by city.

Our team is growing, and we are hiring a Hybrid Intraday Workforce Analyst – Customer Care in CO, United States.

The advertised compensation is 63.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Intraday Workforce Analyst – Customer Care role in the description above.

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