Print Production Account Manager​/Administrator III - Hybrid

This position is only open to Colorado state residents.

Note:

This posting may fill more than one vacancy.

Hybrid Work:
The initial phase will consist of two months of in-person training. Following the completion of this training, the role will transition to a hybrid schedule requiring three days per week in the office.

Thank you for your interest in working for the State of Colorado. Join us and find meaningful work in public service to our state and its residents, helping to make Colorado a great place to live and work in. Please watch the short video below for tips on applying.

Colorado for All Philosophy: Colorado for All means working toward a Colorado where everyone has the opportunity to succeed. It means we support the basic human rights of our neighbors regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education level, disability, socio-economic status, or any other visible or invisible identity.

Department of Personnel & Administration (DPA) is the foundation for dependable state government, leading with responsiveness, integrity, and teamwork. We provide services to other government agencies and all Coloradans by taking bold initiative toward a government with engaged employees, innovative solutions, and constructive partnerships.

DPA provides a wide range of programs and services, from custodial & maintenance to financial and human resources support, which assist other state agencies in fulfilling their missions. At DPA, there are countless opportunities to contribute to meaningful work that supports and serves the people of Colorado. The wide variety of positions in DPA allow individuals to learn about state operations and provide for long-term career growth.

If your goal is to build a career that makes a difference and build greater public confidence in good government, consider joining the dedicated people of the State of Colorado; it's a chance to combine your expertise with public service. Our professionals strive to support state government and the residents of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more.

Good Government Starts Here!

We want your expertise, positive energy, drive to succeed, and love of this great state as we work to elevate the expectations Coloradans have of their government.

In return for the skilled work you do, DPA provides a competitive compensation and benefits package to accompany employment opportunities. Please see the Benefits Overview video for details on the benefits offered to employees.

Integrated Document Solutions (IDS) is a full-service, end-to-end document management operation. IDS advises, assists, and supports each agency’s needs, providing a wide variety of cost-efficient document solutions at a professional level.

This position strategically aligns IDS service offerings with the needs of the customer base. This includes formulating a deep understanding of the customer initiatives and how IDS services will be applied to their specific needs. The Account Manager is responsible for building and maintaining strong client relationships while overseeing the successful delivery of products and services. Acting as the primary point of contact, the Account Manager ensures client satisfaction, drives account growth, and coordinates with internal teams to meet business objectives.

• Manage day-to-day client accounts, ensuring deliverables are completed on time and within budget.
• Collaborate with internal teams (Production, Variable Data Design and Operations) to ensure smooth execution.
• Develop proposals, quotes, and presentations for client review.
• Monitor account performance and proactively suggest improvements or new opportunities. This includes developing print/mail specifications, analyzing cost effectiveness, conducting bid requirements, and ensuring the jobs are delivered timely and accurately.
• Serve as the primary contact for assigned clients, fostering long-term partnerships.
• Understand client business goals, challenges, and needs to provide tailored solutions.
• Communicate project updates, address inquiries, and resolve issues promptly.

• Support…