Customer Experience Associate

At Fidelity Investments, a global leader in financial services, we are seeking a dedicated Customer Experience Associate to join our vibrant team in Boston, MA. This role is pivotal in providing outstanding service to our clients and helping them understand the breadth of financial products we offer, from retirement planning to brokerage services. As a Customer Experience Associate, you will act as the first point of contact for our customers, ensuring their inquiries and needs are handled with professionalism and care, aligning with Fidelity’s high standards of service.