Customer Relations Representative - State Farm Agent Team Member

Future Opening:
Customer Relations Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Castle Rock, CO is seeking an outgoing, career‑oriented professional to join their team. As a State Farm team member for Kristi Stearns, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within agency

• Excellent communication skills – written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage risks and realize dreams
• Organizational skills
• Self‑motivated
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi‑task
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

Compensation: $45,000.00 – $65,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.