PMO Solutions Engineer

ABOUT THE ROLE

The GSW PMO Solutions Engineer will act as an internal consultant, partnering with regional operations and operational support teams to diagnose operational inefficiencies and co‑create solutions that fit their unique needs. The Engineer will support and extend the technical capabilities of the Process Improvement function by building, automating, and maintaining digital solutions that streamline operations.

A core focus of this role is Joulz, the team’s proprietary Azure‑native, multi‑tenant field‑workforce management platform, contributing across the Flutter/Dart client, the C#/.NET 10 API, and the supporting Azure Kubernetes (AKS) infrastructure. The Engineer will play a crucial role in turning complex processes into intuitive and streamlined solutions and will explore and implement emerging technologies, including AI and Large Language Models (LLMs).

• Collaborate with the PMO Solutions Lead to execute the PMO team’s technical vision and automation strategy.
• Develop and maintain workflows and automations using Joulz, Power Automate, and other scripting or workflow tools to reduce manual, repetitive tasks.
• Assist in the design and development of integrations between key business systems, including our ERP (JD Edwards E1), SharePoint, Salesforce and Project Management Tools, to ensure seamless data flow.
• Build and maintain custom solutions across the Joulz platform using skills in C#, Dart/Flutter, SQL, and JavaScript/Type Script.
• Help operate and maintain the platform’s Azure and Kubernetes (AKS) infrastructure, including CI/CD pipelines (Git Hub Actions), Git Ops deployments (Flux CD), and supporting Azure services (Azure SQL, Key Vault, Blob Storage); depth here is valued but not required at hire.
• Use AI coding assistants (Claude or Git Hub Copilot) as part of day‑to‑day development, documentation, and testing.
• Support the technical needs of the GSW Project Management Operations technical team, troubleshooting issues and providing solutions to end‑users.
• Contribute to the creation and maintenance of technical documentation for all developed solutions, ensuring clarity and ease of use.
• Participate in the evaluation and implementation of new technologies and platforms that align with the team’s goals.
• Act as a technical consultant to stakeholders, translating business pain points into formal technical requirements for new automation or application projects.
• Maintain regular and predictable attendance.
• Perform other duties as assigned.
• Essential functions of this position will be performed at a Company‑designed office or field location.
• Understand and comply with the Company’s Code of Business Conduct and Ethics Policy and other industry‑specific professional and ethical standards.

• 5 years of experience identifying problems and developing & implementing automation and application solutions.
• Minimum 1 year of experience working with version control (Git/Git Hub) and rapid tooling (Git Hub Copilot).
• Minimum 5 years of direct experience developing workflows and automations with Power Automate, other iPaaS/middleware (e.g., Logic Apps, Mule Soft, Boomi), or fully custom API integrations.
• Minimum 4 years of experience participating in the planning and implementation of a new enterprise software application, such as a CRM, ERP, or Project Management Software.
• Minimum 2 years of experience or strong interest in AI/LLM development, including prompt engineering, working with models like GPT via APIs, or leveraging cloud‑based AI services (e.g., Azure Cognitive Services, Power Virtual Agents).

• Bachelor’s degree in business, project management, information systems, or related field; combination of relevant education and experience (minimum 5 years) considered in lieu of degree.

• Strong Excel skills, including Power Query and advanced formulas.
• Proficiency in at least one coding or scripting language such as C#, Dart, HTML, JavaScript/Type Script, Power Shell, SQL, or VBA (C#/.NET and Dart/Flutter are the team’s primary languages).
• Solid understanding of how to work with REST APIs.
• Familiarity with web and application…