Workforce Analytics Analyst
Listed on 2026-09-30
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IT/Tech
Data Analyst, Business Systems & Technology Analysis -
Business
Data Analyst, Business Systems & Technology Analysis
Judi Health is seeking a Workforce Management Analyst to optimize call center staffing, forecasting and real-time operations across our hybrid locations in NYC, Denver, and Charlotte. You will partner with UM management to ensure exceptional customer service and efficient scheduling.
The role requires 5+ years in call centers and 3+ years in workforce management, with strong Excel skills and experience with WFM tools (NICE CXone, IEX, Genesys, Intradiem or Verint).
Step into the Real-Time Workforce Analytics Analyst role at Transformcap in CO, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Real-Time Workforce Analytics Analyst role in the description above.
We appreciate your interest in this position.
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