Animal Law Enforcement Sergeant

Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion.

Job Summary:

Promotes teamwork, collaboration, and integration in Animal Law Enforcement by providing leadership and direction to ALE staff assigned to a specific Division. Sets the standard of performance for ALE services and supports the mission and programs of HSPPR. Ensures quality animal and customer care is provided in accordance with HSPPR's mission, goals and management philosophy. An ALE Sergeant will spend approximately fifty percent of their time in the field responding to calls for service and/or providing support and training to staff.

The remaining fifty percent of their time will be expended completing administrative tasks as described herein. Sergeants must come to work daily prepared to best respond to the needs of their assigned Division and recognize that those needs change daily as well as seasonally. HSPPR's Mission Statement: HSPPR offers compassionate care to animals, supports safe communities, and provides socially conscious sheltering.

The Animal Law Enforcement Sergeant supports the mission of HSPPR by ensuring high-quality animal care, public safety, and compassionate community service through strong leadership and oversight. This role sets performance standards, supervises and develops ALE staff, and ensures that laws and ordinances are enforced fairly and consistently, promoting humane treatment of animals and positive community relations. By balancing field response with administrative leadership, the Sergeant helps maintain operational excellence, supports team collaboration, and upholds the organization's values in all interactions with the public, partner agencies, and internal staff.

Key

Duties and Responsibilities:

Employee Performance Management and Supervision Leads by example-expertly complete all aspects of an Animal Law Enforcement Officer.

Oversees the coordination, implementation and logistics of ALE Service contractual obligations for optimum efficiency within the assigned Division.

Participates as a member of the ALE leadership team in setting direction and strategy for the organization. Performs all other special projects or duties assigned by their immediate supervisor, Director or Assistant Director.

Takes control of situations that could be potentially damaging to the public image of HSPPR.Supervises and motivates assigned staff to help ensure effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

Monitor, identifies, documents and addresses pertinent performance of ALE officers. Investigates grievances and performs disciplinary action when necessary.

Supervises and provides guidance to staff for situations that require immediate problem solving.

Serves as a liaison and promotes HSPPR's goals, animal care and customer service philosophy to law enforcement, veterinarians, vendors, the public, media and other animal care and control agencies within the assigned Division.

Tracks state level cases through the court system and ensures victim advocacy. Provides guidance, motivation, coaching, mentoring, and assistance as needed or required by other Animal Law Enforcement members.

Monitors radio traffic, the dispatch screen and the daily workload of ALE officers; reroute calls as appropriate.

Quality control for daily calls for service to ensure that correct action and/or follow-up action is taken, and to ensure that proper processes have been followed. Ensures proper procedures are used in investigations, reporting and documentation of all cases.

Ensures that ALE officers are adequately trained, equipped and certified for duty.

Assists with the recruiting, hiring, and training of ALE staff on a Divisional level.

Assists with teaching at ALE training academies.

Animals Directs and monitors all aspects of the humane treatment and handling of animals in the field.

Assists with monitoring court hold cases to include Cost of Care checks, notify owner, euthanasia, and release.

Monitors and ensures that high quality standards of animal care, handling and sanitation in the field are consistent with protocols at all times.

Monitors the maintenance, cleanliness and sanitation of equipment and vehicles.

Communication Assures that enforcement reflects the mission of HSPPR, ordinances are enforced fairly and consistently, resulting in positive community relations, humane education, and whenever possible, voluntary compliance for animal ordinances.

Ensures accurate reporting for all statistics and generates monthly reports as assigned.

Complies with all contractual obligations as required by the different contracts within each Division.

Provides and…