Program Manager

Intro

Solving the most complex technology and business challenges is what Appficiency is about. As the top partner for creating the new industry benchmarks in the ERP Services, Appficiency is an Oracle Net Suite Alliance Partner with over 7 different industry and partner awards. We are a leader in both construction and manufacturing and as a top 5 Alliance Partner, we go to work each day solving the hardest industry problems and sharing these news-worthy achievements to set a higher bar for the professional services and software industry.

Appficiency understands that people are our greatest strength. We always put our talented people first and invest heavily in their learning and career opportunities. We consistently provide amazing opportunities to learn, innovate and lead. We combine advice with action to develop experts that are knowledgeable and passionate about what they do. Appficiency is committed to developing a culture built on integrity, collaboration and growth, and is proud to be an equal opportunity employer.

In addition, as part of our growing global network, there are opportunities to work with international teams and clients, or even help lead our global expansion.

We have been recognized for being the best at what we do, but we are working smart to do even better and that all starts with you. We are a rapidly growing company at the interchange of business and technology which requires entrepreneurial tenacity, motivation to learn, and enterprise building initiative.

We realize that to maximize value for our clients we need to deliver the best advice and technological solutions unique to their business needs. As part of our team you’ll be at the forefront of new initiatives and best practices as we continue to help businesses grow and thrive on the cloud.

You are a dynamic leader, the client and internal stakeholders can rely on for the successful delivery of projects. You are creative, each project comes with unique challenges which requires adapting quickly. You will partner closely with various teams/individuals across countries and cultures. You are an effective communicator.

• Program Management:
  • Develop and manage detailed program plans, including timelines, milestones, and resource allocation.
  • Ensure all programs are aligned with the company's strategic goals and client expectations.
  • Monitor and report on program progress, risks, and issues to senior management and stakeholders both internally and externally.
  • Manage program budgets, ensuring cost-effectiveness and efficiency.
  • Manage customer vendors to meet the project objectives.
  • Manage Appficiency's project vendors from selection to monitoring their performance.
• Scope Management
  • Ensure the deliverables of the programs are aligned with the defined scope of the work in the SOWS
  • Identify the scope deviations, and communicate the potential change request to the customer
• Client Relationship Management:
  • Act as the primary point of contact for clients, ensuring their needs are met and expectations managed.
  • Build and maintain strong relationships with key stakeholders, both internally and externally.
  • Conduct regular client meetings to review progress, address concerns, and ensure satisfaction.
• Team Leadership:
  • Lead and motivate cross-functional project teams, ensuring clear communication and collaboration.
  • Mentor and guide team members to achieve their full potential and foster a culture of continuous improvement.
  • Coordinate with other departments to ensure resources are available and project requirements are met.
• Procurement Management
  • Identify the areas that the program needs a vendor to be involved
  • Identify the potential vendors and manage the selection processes, including the rate negotiation
  • Inte…