Part Time Service Supervisor Levis Retail Store, Outlets at Castle Rock, Cast

About the Role

• Supervisor contributes as an integral member of the store management team by implementing strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth.
• Creates a high‑energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates.
• Supervises and consistently coaches associates on sales training to ensure the highest level of service and sales.
• Proactively resolves consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partners with the store manager on elevated consumer issues.
• Participates in the training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, programs, and other associate responsibilities.
• Opens communication with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent.
• Delivers formal performance feedback in partnership with store management.
• Efficiently handles all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment while maintaining standards.
• Performs store procedures in compliance with store policy.
• Works with the Store Manager, Associate Manager, and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervises the store team in the absence of another member of management.
• Complies with all Levi's Stores policy, procedure, and programs and follows directives of store management.

• Enjoys being busy and juggling multiple tasks in a fast‑paced, deadline‑oriented environment.
• Is a collaborative role model exhibiting behaviors aligned with the company culture of inclusion and belonging.
• Is a self‑starter with a growth mindset, enjoys learning new tools, and is adaptable to new initiatives.
• Has progressive retail leadership experience and proven skills in supervising, coaching, and training.
• Can work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.
• Can perform all essential job functions and lift up to 40 pounds. Requires standing, walking, kneeling, squatting, crouching, bending, stooping, talking, hearing, reaching with hands and arms, typing, reaching overhead, and climbing ladders as needed.
• Has reliable transportation.
• High school diploma or GED preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Paid Family Leave.
• Full‑time employees: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Immediate medical, dental, and vision coverage with free medical premiums.
• Paid volunteer hours and charity donation matching up to $2000 per year.
• 50% employee discount (Live in Levi's).
• 125% match on your 401(k), up to 6%.
• Opportunity to explore advanced opportunities at Levi's, Dockers & Beyond Yoga.

The company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. The employer provides equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law.

Castle Rock, CO, USA

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $19.25 – $32.05 per hour, varying with experience and qualifications.

Position expected to be filled by 08/11/2026.