Meat Customer Service

Job Details

Job Location:

Castle Rock, CO 80108

Salary Range: $16.00 - $18.00 Hourly

Tony's Market Job Description

Title

Meat Customer Service

Department(s)

Meat Department

Reports to

Meat Department Manager

Job summary Responsible for offering extraordinary customer service to all customers.

• Immediately greet all customers and ensure extraordinary customer service.
• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
• Solicit sale of new or additional services or products by educating customers and offering suggestions.
• Take customers' orders and write ordered items on tickets.
• Prepare food using recipes or following directions.
• Wrap items according to Tony's standards.
• Label items sold using scales or other pricing methods.
• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
• Fulfill special orders and requests utilizing all tools provided.
• Replenish foods in demos and display cases.
• Abide by safety, health and security rules.
• Complete specials projects and other duties as assigned
• Regular and consistent attendance is essential for this position.

• Upholds the 7 guiding principles of the company
• Support goals and vision of General Manager
• Consistently presents a professional personal image and uphold the company's uniform policy
• Mantain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including evenings, holidays and weekends

• Strong interpersonal and verbal communication skills
• Ability to multitask and use organizational skills