Sales Associate

Store:
Outlets @ Castle Rock

We are looking for a Retail Sales Associate to join our team at the Castle Rock outlet.

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing customers’ wait time.
• Positively resolve customer service-related issues, or determine resolution or escalation and communicate with Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Perform other essential functions as directed by your supervisor.

• High School diploma or equivalent.
• 0‑2 years of relevant retail experience; minimum 6 months.
• Proficient in the use of technology (iPad, registers).
• Availability to work nights, weekends, and non‑business hours.
• Meets required physical demands.

• Preferred: previous retail experience.
• Excellent customer service skills and ability to interact with customers.
• Strong verbal and written communication skills with customers, sales leadership, and associates.
• Demonstrated collaborative skills and ability to work well within a team.

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new mothers and fathers.
• Additional benefits for part‑time associates such as individual insurance coverage, paid sick leave, public health emergency leave, and voluntary benefits through You Decide.

$14.81 - $25.70 per hour.

Equal Opportunity

Employer:

PHOENIX is an equal opportunity employer. PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please contact us for assistance.