DCF Guns Sales Representative, Castle Rock, Commission-Based Position

Are you motivated to be a part of a dedicated team working in a fun environment? Then DCF is the place for you! We are looking for a motivated full-time Sales Associate for our Castle Rock store location. DCF is Colorado's premier indoor shooting range, gun store, gunsmithing shop, and source for firearm training and education. Whether you're a seasoned professional or a brand-new shooter, DCF has everything you need for a great day on the range and/or shopping.

We've raised the bar when it comes to outfitting customers for the shooting sports, making us truly A Higher Caliber of Service.

• Provides customer service, drives sales, and resolves issues by offering solutions, explanations and options.

• Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
• Assists customers in identifying and purchasing firearms and firearms related accessories and training.
• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
• Ensures proper documentation and processing of firearms and related articles according to federal regulations.
• Creates strategies to ensure company profitability is maintained and goals are met.
• Identifies and prioritizes problems and issues related to service area.
• Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
• Ensures that appropriate changes were made to resolve customers' problems.
• Refers unresolved customer issues to designated departments.
• Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• The company reserves the right to add or change duties at any time.

• Education:
  
  High School Diploma or equivalent.
• Experience:
  
  1-3 years of related experience.
• Flexibility:
  Willingness and ability to work longer shifts as required based on the needs of the store.
• Transportation:
  Reliable transportation daily.

• Strong Communication
• People Skills
• Service Oriented
• Time Management
• Collaborative
• Works well under pressure

If you would like to be considered for joining our team of hardworking, fun, gun-loving people, we would love to talk to you!

DCF Guns is an EEO employer

* This is a full-time position, 4 days on/3 days off, and usually includes evenings and weekends. Pay is hourly plus commissions. Must have reliable transportation. Must submit to a background check.