Victim Assistance Volunteer Advocate

Victim Assistance Volunteer Advocate

Employment Type: Volunteer

Pay Range: $0.00 - $0.00

Location: Castle Rock, CO

Job Number: req
3182

Closing Date: 7/31/2026

Performs a variety of duties related to Victim Assistance Guidelines. Will work with officers and other law enforcement advocates to contact victims of crime to offer support, information, counseling and resources as a Victim Assistance Advocate.

• Respond to victims of crime
• Help victims regain their physical and emotional well-being by means of crisis intervention and advocacy.
• Assess the needs of victims and make the appropriate referrals.
• Provide for the rights of victims as indicated in the Colorado Constitutional Amendment giving victims rights.
• Provide for death notifications as requested by the Coroner's Office or other requesting agency.

• Be at least 21 years old.
• Make a one (1) year commitment.
• Complete the application process, which includes an interview, criminal history/background check, and polygraph.
• Attend 40 hours of initial training.
• Attend one evening meeting per month.
• Be on call three (3) shifts a month and respond within one hour if called out.
• Have reliable, insured transportation and a valid driver's license.
• Ability to cope with emotional and stressful situations.
• Access to email and mobile phone.

• Able to pass background investigation.
• Basic understanding of computer programs and keyboarding.
• Good general physical and mental condition.
• Attention to detail.
• Able to multitask.
• Able to handle confidential materials and records.
• Interview with Bureau Chief.

• Computer
  
  Skills:
  
  Ability to utilize and understand a variety of computer systems; e-mail access preferred.
• Department Policies and Procedures:
  Demonstrates working knowledge of and compliance with all department policies, procedures and directives.
• Emotional Abilities:
  Controls personal emotional responses and acts appropriately under high levels of emotional stress; demonstrates sensitivity to feelings of others; listens with empathy and displays compassion to those in distress; controls personal aggressive responses and acts in a manner calculated to calm volatile persons.
• Legal Knowledge:
  Full knowledge of Colorado constitutional amendment giving victim's rights; ability to testify in court; able to explain the intricacies of the investigative and court process to victims; understand the victim compensation programs.
• Mental Abilities:
  Ability to reason and apply logic in a multi-tasking environment; comprehend and process new information quickly and accurately; retain relevant information.
• Public Interaction:
  Ability to interact with diverse groups and cultures in a complex society.
• Social
  
  Skills:
  
  Establishes and maintains effective relationships with peers, supervisors and the public; has an open, non-judgmental attitude towards victims regardless of circumstances.
• Vehicle Operation:
  Operates and owns vehicle for response purposes.
• Verbal
  
  Skills:
  
  Speaks the English language clearly and converses effectively with persons of divergent ethnic, cultural and educational backgrounds.
• Written Communication and Data Entry:
  Prepares reports documenting own observations and actions; statements of victims, witnesses, and suspects; writes legibly using acceptable grammar, punctuation and spelling; ensures accuracy of information.

NOTE: The successful applicant must be able to perform ALL the above job functions, unassisted, and at a pace and level of performance consistent with actual job requirements.