Licensed Insurance Customer Service Representative

Founded in 2010, Castro Valley Insurance Agency has grown into the largest Allstate agency in the East Bay by doing things differently: leading with integrity, educating our clients, and building long-term relationships—not quick transactions. We’re a team-first, high-energy agency where collaboration, support, and professional growth are part of everyday life. Our mission is simple: help people protect what matters most while building meaningful, lasting client relationships.

We’re looking for a motivated, customer-focused Insurance Account Manager who wants more than a typical insurance role.

• Generate new business and grow existing accounts through consultative conversations—not cold-call-only sales.
• Educate clients—not pressure them—on insurance solutions that truly fit their needs
• Develop a career with clear income growth and leadership opportunities

supportive leadership, no weekend work, clear growth paths, and a culture built on trust—not micromanagement.

We provide hands‑on training, mentorship, and licensing support to help you succeed from day one. If you’re coachable, driven, and ready to grow in a supportive environment, we’ll give you the tools to thrive. Experienced professionals will also find strong earning and growth opportunities.

• Base salary + uncapped performance-based commissions- your results directly impact your earnings!
• Structured training & licensing support
• Mentorship and career advancement paths
• Leadership that listens and invests in your success

In your first 6 months, you’ll be licensed, confidently advising clients, and earning commission. Within 12 months, top performers have clear paths to higher income or leadership. Whether your goal is a strong sales career or a future leadership role, we’ll help you get there.

• Meet and exceed sales goals through education, relationship-building, and team support.
• Generate new business and grow existing accounts through consultative conversations, not cold-call-only sales.
• Educate clients on Allstate products to protect their families and assets
• Build trust through consistent, high-quality service
• Stay informed on industry trends and proactively support client needs
• Collaborate with a supportive, goal-oriented team

• No prior insurance experience required (we train you!)
• Ability to obtain a Property & Casualty License (we assist)
• Strong communication and relationship-building skills
• Ability to multitask, follow through, and stay organized
• High work ethic and sense of urgency to deliver results

• Sales experience (retail or customer-facing roles are great)

If you’re looking for a career- not just a job—where effort is recognized, growth is supported, and culture matters, we’d love to hear from you.