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Senior IT Helpdesk Specialist - Onsite Support

Job in Catonsville, Baltimore City, Maryland, 21228, USA
Listing for: JASINT Consulting and Technologies, LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 41000 USD Yearly USD 38000.00 41000.00 YEAR
Job Description & How to Apply Below

JASINT Consulting and Technologies, LLC is seeking a Senior Helpdesk Specialist to support MDOT SHA end-user staff in Salisbury, MD. The role focuses on Tier 1 support, imaging, and desktop hardware/software troubleshooting on a 100% onsite basis.

Requirements include 2+ years in Windows environments, Office 365/Outlook, AD, imaging, and service desk software experience. Associate's degree is required, with Bachelor's substitution possible. Onsite duties and strong customer service are essential.

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Position Requirements
10+ Years work experience
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