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Enterprise Service Management Lead

Job in Catonsville, Baltimore City, Maryland, 21228, USA
Listing for: Community College of Baltimore County
Full Time position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    IT Specialist, IT Consultant
Salary/Wage Range or Industry Benchmark: 68000 - 98000 USD Yearly USD 68000.00 98000.00 YEAR
Job Description & How to Apply Below

Community College of Baltimore County seeks an IT Service Management specialist to design, implement, and maintain enterprise service management systems college-wide.

The role requires a Bachelor's degree with 3 years in ITSM, experience with Team Dynamix or Service Now, and ITIL or PM certifications preferred, with responsibilities including liaison with departments, testing, reporting, and training staff.

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