Chief Data & Platform Officer

Chief Data & Platform Officer

Location:

Fully Remote (Company is based in Annapolis, MD)

The Company is a rapidly growing and technology-enabled marketing organization serving the multifamily housing industry. Through innovative technology, data, analytics, and digital marketing solutions, the Company partners with leading multifamily owners and operators to deliver measurable business results.

As the Company enters its next phase of growth, it is investing heavily in its technology ecosystem and seeking a strategic executive to lead its data, platform, and AI initiatives.

The Chief Data & Platform Officer will lead the Company's technology platforms, enterprise data strategy, systems integrations, analytics infrastructure, and AI initiatives.

This executive will build and optimize the technology ecosystem that enables the business to scale, improve operational efficiency, and deliver measurable client value.

This is not a traditional CTO or CIO role focused on IT infrastructure or cybersecurity. However, an understanding of cybersecurity, data privacy, and technology risk is required to help guide platform, data, and AI decisions.

The ideal candidate has built integrated data and platform ecosystems within a high-growth multifamily, Prop Tech, Mar Tech, or SaaS organization and has experience leading technology transformation.

• Own the strategy, roadmap, and governance for the Company's technology ecosystem, including Hub Spot, Asana, website architecture, client portals, reporting tools, workflow automation, and other business platforms.
• Evaluate new technologies, oversee technology vendors, and continuously optimize the technology stack.

• Build a centralized enterprise database and establish a single source of truth for business and client data.
• Lead enterprise systems integrations across CRM, websites, client portals, reporting platforms, and internal applications.
• Ensure strong governance around data quality, security, accessibility, and architecture.

• Improve marketing attribution, reporting, and business intelligence through Google Analytics, campaign data, and integrated reporting.
• Develop and execute the Company's AI strategy, including AI agents, workflow automation, and client-facing solutions that improve efficiency and innovation.

• Lead the Technology Operations department, overseeing platform administration, Hub Spot operations, data, workflow automation, systems integration, and business intelligence.
• Partner with executive leadership and cross-functional teams to align technology investments with strategic business goals.

Success in this role includes:

• A fully developed Hub Spot CMS and client onboarding portal
• Clear ownership of all core technology platforms
• A centralized enterprise database and trusted source of truth
• Connected systems with reliable, automated data movement
• Improved attribution, analytics, and client ROI reporting
• AI-powered solutions that enhance operational efficiency and client experience
• Strong governance of platform architecture, integrations, data quality and privacy, AI governance and technology vendors

• 10 years of leadership experience in technology, data, platforms, systems architecture, or enterprise applications
• Proven success building enterprise data infrastructure and integrated technology ecosystems
• Strong understanding of AI, automation, and emerging technologies
• Expertise in data architecture, systems integration, APIs, enterprise platforms, CRM technologies, analytics, and business intelligence
• Experience leading enterprise Hubspot or comparable CRM and platform implementations, migrations, and integrations
• Experience leading technical teams and large-scale technology initiatives
• Working knowledge of cybersecurity principles, data privacy, and technology risk management

• Experience in the multifamily industry
• Prop Tech, Mar Tech, or SaaS background
• Experience integrating CRM, PMS, websites, portals, reporting platforms, and marketing technologies
• Understanding of marketing technology, attribution, and customer analytics
• Experience supporting a high-growth or investor-backed organization

• Built connected enterprise platforms and scalable data infrastructure
• Integrated CRM, websites, portals, reporting, and business systems
• Improved analytics, business intelligence, and marketing attribution
• Built or…