Office Administrator and Operations Coordinator

Voda Cleaning and Restoration Opportunity

Voda Cleaning & Restoration of Greater Phoenix provides professional cleaning and restoration services for homes and businesses, including carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water damage restoration, mold mitigation, air duct cleaning, and odor removal.

We are looking for a dependable, organized, and customer-focused Office Administrator and Operations Coordinator to support our customers, technicians, and daily operations.

This position is responsible for customer communication, scheduling, job coordination, recordkeeping, and general office support. The role is primarily office-based but may include occasional local visits to customer properties or active job sites.

Responsibilities include answering calls, texts, emails, and customer inquiries; scheduling and confirming appointments; entering and maintaining accurate customer and job information; coordinating schedules and job updates with technicians and management; following up on leads, estimates, payments, and customer questions; assisting with invoicing, reporting, files, and office organization; supporting emergency restoration calls and customer communication; helping maintain an organized calendar and efficient workflow;

and completing occasional local site visits for documentation, customer support, or operational needs.

Qualifications include administrative, customer service, scheduling, dispatching, or office experience; strong communication and organizational skills; a professional phone and customer service presence; comfort managing multiple priorities in a fast-paced environment; proficiency with email, Microsoft Office, Word, Excel, and web-based systems; dependability, detail-orientation, and the ability to work independently; a valid driver's license and reliable transportation; and comfort occasionally visiting residential, commercial, and restoration job sites.

Experience in cleaning, restoration, home services, construction, property management, insurance, or another service-based business is preferred.

If you're looking for a company that values hard work, rewards performance, and offers real opportunities to grow, we want to hear from you!