Client Service Coordinator

Overview

Chaparral Veterinary Medical Center
, a mixed animal, state-of-the-art facility, is hiring an experienced Practice Representative to perform the following tasks and duties:

Here at Chaparral Veterinary Medical Center, the Practice Representative's main responsibility is the smooth, accurate, cheerful, well planned, and orderly flow of clients and patients in and out of the hospital. We receive payments for services rendered and record them, we answer a multi-line phone system, we act as a liaison between the client and the Veterinarians. We schedule appointments for both large and small animals along with dispatching ambulatory equine doctors who are scheduled for calls throughout the valley.

We maintain electronic medical files. Knowledge of equine is important and customer service experience along with medical records experience is preferred. Neat, clean appearance is expected.

Potential candidates will be required to pass background and drug screening.

Schedule is Full Time, four weekdays (Thursdays off), 8am-5pm, and every Saturday, 7:45am-2:15pm.

Mission Statement: "We have a commitment as a team to improve ourselves both personally and professionally so that we may better serve our patients by providing quality veterinary care."

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Job Type: Full-time

Salary: $17.00 - $20.00 per hour

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

• Manage client and patient flow; process payments and record transactions.
• Answer multi-line phone system; serve as liaison between clients and veterinarians.
• Schedule appointments for large and small animals; dispatch ambulatory equine doctors.
• Maintain electronic medical records; ensure data accuracy.
• Uphold professional appearance and customer service standards.

• Knowledge of equine care is preferred.
• Customer service experience and medical records experience preferred.
• Background check and drug screening required.

Full-time, four weekdays with Thursdays off; 8:00 a.m. – 5:00 p.m.; every Saturday, 7:45 a.m. – 2:15 p.m.

• Salary: $17.00 – $20.00 per hour
• 401(k); 401(k) matching
• Employee assistance program
• Health insurance;
  Health savings account
• Life insurance
• Paid time off
• Vision insurance

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA and Ethos Veterinary Health provide a comprehensive benefits program and a suite of veterinary hospitals and services. For more information, visit

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.