Bilingual Victim Advocate

BILINGUAL ADVOCATE JOB DESCRIPTION

Job Title:

Bilingual Victim Advocate

Status:
Non-Exempt, Full-time

Reports to:

Advocate Coordinator

Salary Range: $19.42 - $22.21/hr (DOE)

Effective Date:
April 2026

Benefits Eligible:
Yes

Canyon Creek Services (CCS) provides trauma-informed, survivor-centered services to individuals impacted by domestic violence (DV), sexual violence/assault (SA), and human trafficking with this position having a special focus on Spanish-speaking survivors.

The Bilingual Advocate offers direct advocacy, crisis intervention, legal and medical accompaniment, and resource navigation, ensuring survivors receive culturally responsive, survivor-centered support. Advocacy services are available 24/7. The advocate maintains a caseload of assigned survivors, providing ongoing support and ensuring access to holistic, survivor-driven advocacy throughout the healing process.

The Bilingual Advocate reports to the Advocate Coordinator and works as part of a coordinated team to provide comprehensive support for survivors. Each advocate maintains a caseload, ensuring ongoing support throughout the survivor’s healing journey while promoting autonomy, empowerment, and safety.

• Provide immediate crisis intervention, safety planning, and emotional support for survivors of DV, SA, and human trafficking.
• Provide trauma-informed support throughout the survivor’s healing process, ensuring a survivor-led approach to advocacy.
• Respond to 24-hour hotline calls and hospital forensic exams on a rotation on-call schedule.
• Accompany survivors to forensic medical exams, law enforcement interviews, and court proceedings.
• Assist survivors with protective orders, crime victim compensation applications, and court system navigation.
• Collaborate with law enforcement, medical professionals, and legal service providers to ensure coordinated survivor support.

• Conduct risk and needs assessments to develop survivor-centered service plans that address immediate and long-term goals.
• Maintain accurate, confidential client records, ensuring all services are properly documented.
• Assist survivors in creating individualized service plans to navigate housing, financial aid, employment, and other essential resources.
• Ensure survivors from underserved populations (LGBTQ+, immigrant, disabled, and rural survivors) receive equitable, accessible, and culturally responsive services.
• Ensure compliance with victim rights laws, CCS policies, and confidentiality standards.

• Provide survivors with education on legal rights, safety planning, and available resources to support their healing and recovery.
• Assist survivors in identifying and accessing long-term support services, including therapy, employment programs, and housing resources.
• Participate in ongoing training, professional development, and case consultation to strengthen service delivery.

• Perform other duties as assigned to support CCS’s mission and survivor services.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred; equivalent experience in victim advocacy or related fields will be considered.
• Experience working with domestic violence and sexual assault survivors preferred.
• Proficiency in Spanish required to effectively serve Spanish-speaking survivors.
• Strong interpersonal, organizational, and communication skills (verbal and written).
• Basic computer literacy and ability to track case information in CCS’s database.
• Ability to work effectively with diverse populations, particularly Spanish-speaking.
• Must have a valid driver’s license, current auto insurance, and the ability to travel for crisis response, training, and outreach.
• Must pass a criminal background check.
• Within one month of hire, the employee must successfully complete:
  • 40
    - Hour Core Advocacy Training certification
  • CPR/First Aid Certification