Office Manager

The Office Manager is responsible for maintaining efficient office operations and ensuring a positive environment for both customers and staff. The Office Manager will work closely with the Director of Office Management to ensure smooth office functionality and adherence to company procedures.

• Open and close the office and manage phone calls, appointments, and deliveries.
• Manage office supplies for all departments, verify deliveries, and distribute supplies.
• Process and manage mail, electronic files, and paper file purges.
• Assist with organizing office spaces, maintaining cleanliness in common areas, and managing facility‑related tasks.
• Coordinate conference scheduling and materials with the Marketing team.
• Support office events by ordering supplies, setting up conference spaces, and providing assistance as needed.

• Organizational Skills
  :
  Ability to manage multiple office operations, from scheduling and supplies to maintaining filing systems and cleanliness, in an accurate, timely, and efficient manner.
• Communication Skills
  :
  Strong verbal and written communication for handling phone calls, coordinating with staff, and managing external inquiries.
• Customer Service Orientation
  :
  Handling internal and external interactions with professionalism and ensuring a welcoming office environment.
• Teamwork
  :
  Working closely with the Director of Office Management and other staff to foster a collaborative and efficient office environment.

Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:

• 401k Plan with 3% Employer Contribution
• Generous Paid Time Off - 23 days annually (prorated first year)
• 10 Paid Holidays including a Floating Holiday
• Paid Parental, Adoption, & Foster Care Leave
• Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company-Provided Life Insurance
• Voluntary Dependent Care Account & Flex Spending Account
• Voluntary Life Insurance & Disability Insurance Coverages
• Annual performance-based merit increases exceeding national average
• Growing Company with Internal Opportunities
• Training and Education Provided including Professional and Personal Wellness
• Community Involvement

Smartbox is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.