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Patient Experience Front Desk Specialist
Job in
Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listed on 2026-08-11
Listing for:
IHA
Full Time
position Listed on 2026-08-11
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Mercy One Health System is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow at the clinic. The role includes scheduling appointments, handling calls, validating insurance eligibility, and entering demographics in the EHR.
The receptionist will collect copays/deductibles at the time of service and perform associated clerical duties per office and regulatory guidelines. Strong English communication and confidentiality are essential.
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