Bilingual Customer Service​/Collections Representative - HVC CF

As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast‑paced, dynamic, customer service and deadline‑oriented environment.

• At least 18 years of age
• High School Diploma or GED
• 9+ months of work history (customer service experience preferred)
• Computer and typing skills required
• Excellent attendance
• Self‑starter with great attention to detail
• Customer service mindset
• Strong communication, persuasion, and negotiation skills
• Ability to handle multiple tasks simultaneously
• Strong work ethic
• A competitive spirit, an unrelenting drive to be the best
• Ability to learn new information and integrate processes
• Achieve schedule adherence and compliance expectations
• Meet productivity and call quality standards as set by the company
• Problem‑solving skills and ability to recommend solutions
• Bilingual English/Spanish

Full‑time (40 hr): 4 days of either 7 AM–4 PM or 8 AM–5 PM, and 1 day of 11 AM–8 PM. Part‑time schedule available. Base wage $15.00–$16.00 per hour plus commissions. Commissions can pay between $300 and $600 per month for meeting goals.

CBE provides 3 weeks of paid training, no call center experience required. Day shift available for full‑time work, flexible schedule for part‑time work.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.