Bilingual Customer Service​/Collections Representative - HVC CF

Position Overview

We are seeking a Bilingual Customer Service/Collections Agent to work full-time or part-time. The role is available as of Monday, July 13, 2026. The schedule includes full‑time options of 40 hours per week (4 days of either 7AM–4PM or 8AM–5PM, plus 1 day of 11AM–8PM). Part‑time flexible schedules are also available.

• Assist consumers in resolving their accounts in an ethical, legal, professional, timely, and transparent manner.
• Meet productivity and call quality standards as set by the company.
• Achieve schedule adherence and compliance expectations.
• Use sound judgment and problem‑solving skills to recommend solutions.
• Maintain excellent attendance and a self‑starter, detail‑oriented mindset.
• Handle multiple tasks simultaneously and demonstrate a strong work ethic.
• Engage in continuous learning to integrate new processes and information.

• At least 18 years old.
• High school diploma or GED.
• 9+ months of work history, with customer service experience preferred.
• Computer and typing skills required.
• Excellent communication, persuasion, and negotiation skills.
• Strong bilingual proficiency in English and Spanish.
• Ability to work independently and collaborate with a team.
• Adaptable to a fast‑paced, deadline‑oriented environment.

CBE provides three weeks of paid training and offers 100% paid call‑center training; no prior experience required.

Base wage: $15.00–$16.00 per hour plus commissions. Commissions may range from $300–$600 per month if individual and department goals are met.

Full‑time employment also includes standard benefits. Part‑time employees may receive a prorated benefit package.

Competitive pay, commissions, and 3 weeks of paid training, along with a flexible schedule and an office environment.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.