Customer Service​/Collection Agent - HVC 09.14.2026 CF

Job Description

We are hiring Customer Service/Collections Agent starting Monday, September 14th, 2026. Flexible schedules available: full‑time (40 hr): 4 days either 7 AM-4 PM or 8 AM-5 PM and 1 day 11 AM-8 PM. In‑Office Environment, Competitive Pay, benefits and commission opportunities. 3 weeks paid training will support you through the learning process.

As a Collection Associate, you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent, within a fast‑paced, dynamic, customer‑service and deadline‑oriented environment.

• Assist consumers to resolve their accounts ethically, legally, and transparently.
• Handle multiple tasks simultaneously and maintain schedule adherence.
• Meet productivity and call quality standards set by the company.
• Problem‑solve and recommend solutions as necessary.

• At least 18 years of age.
• High School Diploma or GED.
• 9+ months of work history (customer service experience preferred).
• Computer and typing skills required.
• Excellent attendance.
• Self‑starter with great attention to detail.
• Customer service mindset.
• Strong communication, persuasion, and negotiation skills.
• Ability to handle multiple tasks simultaneously.
• Strong work ethic.
• A competitive spirit and an unrelenting drive to be the best.
• Ability to learn new information and integrate processes.
• Achieve schedule adherence and compliance expectations.
• Meet productivity and call quality standards as set by the company.
• Problem solving skills & ability to recommend solutions.

• Training: 3 weeks of paid training; no call center experience necessary.
• Day shift available for full‑time work.
• Employment type:
  
  Full‑time, 40 hours per week.
• Location:
  
  In‑office (specific location unspecified).
• Commission structure: base wage plus commissions, with commissions able to pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
• Salary: $14.00 - $15.00 per hour plus commissions.
• Background checks and drug testing required.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

CF#1 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Founded in 1933, CBE Companies has a long history of successful debt recovery for the nation’s largest private‑sector and government contracts. With industry‑leading recoveries and customer satisfaction scores exceeding 99%, CBE’s purpose and mission is to connect people to solutions.