Intake Coordinator

Intake Coordinator (Care Coordinator)

Facility:
Renewal Falls Recovery Center

Location:

Cedar Falls, IA

Employment Type:

Full-Time

Schedule:

Primarily Days | Some Evening or Weekend Flexibility May Be Required

JOIN A MISSION THAT CHANGES LIVES!

At Renewal Falls Recovery Center, we are building something different — a treatment environment centered on compassionate care, meaningful connection, and long-term recovery.

We are seeking a Care Coordinator to help guide patients through their treatment journey from admission through discharge. This position plays a key role in making sure care is coordinated, barriers are addressed, and patients are connected with the resources and support they need to successfully continue their recovery.

Renewal Falls Recovery Center provides behavioral health and substance use disorder treatment designed to support individuals on their path toward lasting recovery.

We believe recovery looks different for everyone. Our team works collaboratively to provide individualized, evidence-based care that supports the whole person and helps patients build the foundation for a healthier, more purposeful life.

• Purpose-Driven Work:
  Your work directly impacts individuals and families navigating substance use disorder and recovery.
• Collaborative Team:
  Work alongside clinical, medical, nursing, peer support, and behavioral health professionals.
• Growth Opportunity:
  Join a growing organization with opportunities for professional development and advancement.
• Meaningful Impact:
  Help patients overcome barriers and build practical plans for life beyond treatment.
• Competitive Compensation:
  Compensation is based on relevant experience, education, credentials, and overall qualifications.
• Comprehensive Benefits:
  Eligible employees receive access to a competitive health and welfare benefits package.

As a Care Coordinator, you will support patients throughout the treatment process and serve as an important connection between the patient, treatment team, outside providers, and community resources.

Key responsibilities include:

• Support the admission and intake process, including patient orientation, required documentation, consents, and releases.
• Assist with initial screenings and assessments within the scope of the position.
• Identify patient needs, strengths, barriers, and available supports.
• Coordinate care across clinical, medical, nursing, peer support, behavioral health, and community providers.
• Participate in interdisciplinary treatment team meetings and communicate updates regarding patient needs and progress.
• Assist with treatment planning and ongoing review of patient goals.
• Help patients identify practical and achievable recovery goals.
• Coordinate referrals to healthcare providers, outpatient treatment, recovery housing, peer support, and community-based resources.
• Help patients access resources related to housing, transportation, employment, insurance, benefits, legal needs, and other barriers to recovery.
• Begin discharge planning early in the treatment process.
• Coordinate follow-up appointments and continuing-care resources prior to discharge.
• Communicate with outside providers and referral partners in accordance with applicable releases and confidentiality requirements.
• Maintain accurate, complete, and timely documentation in the electronic medical record.
• Support utilization review and authorization processes as assigned.
• Recognize behavioral, emotional, or safety concerns and promptly communicate concerns to the appropriate clinical or medical team member.
• Maintain professional boundaries with patients at all times.
• Protect patient confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.
• Participate in required meetings, training,…