Financial Coordinator

Financial Coordinator

Facility:
Renewal Falls Recovery Center, powered by Ascension Recovery Services

Location:

Cedar Falls, Iowa

Employment Type:

Full-Time
Department:
Admissions

Schedule:

Monday–Friday, with flexibility based on admissions needs

Renewal Falls Recovery Center is looking for a Financial Coordinator to join our Admissions team as we open our new treatment center in Cedar Falls.

This role is an important part of the patient admission experience. The Financial Coordinator helps prospective patients and families understand the financial side of treatment, supports insurance and financial clearance, collects required payments, and works closely with Admissions and Revenue Cycle to help make the admission process as smooth and clear as possible.

This is a great opportunity for someone who is organized, compassionate, detail-oriented, and comfortable having financial conversations with individuals and families during what may be a stressful time.

Renewal Falls Recovery Center, powered by Ascension Recovery Services, provides compassionate, high-quality substance use disorder treatment designed to help individuals build a strong foundation for long-term recovery.

Our team is committed to creating a safe, supportive, and patient-centered environment where individuals can focus on healing, growth, and recovery.

As a new treatment center, Renewal Falls offers the opportunity to help build processes, shape the patient experience, and be part of a mission-driven team from the beginning.

• Be part of the opening team at a new behavioral health treatment center
• Play a direct role in helping individuals access life-changing treatment
• Work closely with Admissions, Revenue Cycle, clinical, and operational leadership
• Join a collaborative, mission-driven organization
• Build experience in behavioral health admissions and healthcare financial coordination
• Help create a positive and transparent financial experience for patients and families
• Opportunity for growth within a rapidly expanding organization

As the Financial Coordinator, you’ll serve as a key financial resource within the Admissions Department.

• Assist with financial clearance for prospective patients before admission
• Review available insurance benefit and eligibility information
• Help ensure required financial information is complete prior to admission
• Communicate estimated deductibles, copayments, coinsurance, and other anticipated patient responsibility
• Explain financial expectations clearly and compassionately to patients and authorized family members
• Identify financial barriers that could impact an admission and help coordinate next steps
• Work closely with Admissions to help prevent unnecessary delays in treatment access

• Discuss estimated patient financial responsibility prior to or during admission
• Collect deposits, copayments, deductibles, and other required payments
• Process and document payments accurately
• Assist with approved payment arrangements when applicable
• Maintain clear documentation of financial conversations, payments, and outstanding items
• Follow up on outstanding financial requirements
• Escalate complex financial questions or exceptions to the appropriate team

• Collaborate with Billing, Revenue Cycle, Utilization Review, and Admissions teams
• Help resolve missing or inconsistent insurance and financial information
• Ensure demographic, insurance, guarantor, and financial information is accurate
• Communicate changes that may affect billing or patient responsibility
• Track outstanding financial clearance items through resolution
• Help improve workflows between Admissions and Revenue Cycle as the facility…