Field Service Engineer

A Great Career At A Great IT Company

Whether you’re a recent grad or a seasoned IT expert, Corporate Technologies offers the right career path for you. As one of the nation’s biggest and best IT providers, we depend on great people to get our job done every day. But working at Corporate Technologies is much more than a job. It’s a career where you will learn, grow, and enjoy what you do every day.

Our

Mission Our Philosophy Our Vision Our Strategy

Continuing Education/Certificates

Learn And Grow With Us

In addition to providing a great work environment, we offer our employees the opportunity for personal and career growth. Team members at Corporate Technologies receive paid training, continuing education, and industry certifications. We believe the best team is one that’s knowledgeable and learns together. Join us today and become a better you.

Benefits We Offer It All

Every IT company offers the same benefits, right? Think again. We offer an environment and advancement opportunities that you won’t find at the average IT firm. Here are some of the many reasons to join our team:

• A challenging career in a team environment
• Industry certifications and advancement opportunities
• Competitive salaries
• Full benefits package including medical, dental, and vision coverage
• Supplementary life insurance
• Short-term disability
• 401K
• PTO

Position:Field Service Engineer Location: Cedar Falls, IA
Job :474 # of Openings:1 Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions.

If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
Work Location:
In person Cedar Falls Iowa.
JOB DUTIES:

• Serve as the technical escalation point for complex or critical issues, leading advanced troubleshooting and resolution of server, network, security, and infrastructure problems.
• Design, implement, and maintain secure, scalable IT solutions for client environments (servers, workstations, networks, cloud services) aligned with business needs.
• Provide expert support for Microsoft Exchange, Office 365, Azure, Intune, and Active Directory; perform advanced server administration including planning, deployment, upgrades, and migrations.
• Analyze recurring issues and recommend long-term corrective actions and architectural improvements.
• Mentor Field Service Technicians through technical guidance and knowledge transfer.
• Document all work with thorough detail, including root cause analysis and resolution specifics.
• Contribute to development and improvement of technical standards, procedures, and best practices.
• Participate in on‑call rotation and provide leadership during after‑hours or critical support events.
• Demonstrate job flexibility and perform other duties as assigned to support client priorities.
• Must have a current and active Driver's License

OTHER

SKILLS and ABILITIES:

• · Advanced troubleshooting and problem‑solving skills
• · Strong leadership presence with the ability to influence and guide others
• · Excellent interpersonal skills with the ability to build strong client trust
• · Superior verbal, written, and technical documentation skills
• · Highly organized, detail‑oriented, and process‑driven
• · Ability to work independently with minimal direction
• · Strong time management and prioritization skills
• · Thrive in a fast‑paced, team‑oriented environment
• · Ability to multitask across multiple clients and priorities
• · Occasional overtime/weekend work may be required
• · Thorough and advanced knowledge of PC hardware, servers, operating systems, networking, and security concepts

Qualifications:

• Minimum
  
  Education and Experience:
• Managed Services experience required
• 7+ years of progressive experience in an IT‑related field
• Advanced system…