Temporary Youth Services Library Assistant

The City of Cedar Hill's culture sets us apart from any other City in the world. We live by five very important values, which also contain many parts to make a whole. The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun.

The purpose of this position is to assist Youth Services staff in providing premier customer experiences within the library. The Youth Services assistant will assist with preparation and planning, as well as the execution of events including Summer Reading Kickoff and ongoing summer programming. Customer service is an essential part of this position as it will serve patrons, answer phones, guide and direct patrons to materials and services available to them at the library.

This position will collaborate with Youth Services staff, as well as other library staff to do essential library functions.

• Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner. Maintains the appearance of the Library, answers patrons’ general questions and assists in the location of library materials and the use of the library equipment and services.

• Assists in organizing and maintaining the shelves within the Youth Services area. Picking up books, toys, and other items belonging in the Youth Services area as well as shelving books.

• Assists with all youth programming including Summer Reading Program, story times and special events, as well as Tween and Teen programming as needed. This includes setting up tables, chairs, and any other preparation needed for programming.

• Prepares take‑home kits for use; cleans items in between checkouts, cuts materials, and performs other clerical duties in order to prepare for passive‑programming.

• Other duties will be assigned as needed to support Library Staff and essential library functions.

• Regular attendance required.

• Previous customer service experience required, preferably in library environment.
• Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at , ext 1050.

The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.